Frequently Asked Questions

What is the timing for the new JEA Headquarters project?

Site work for the new JEA Headquarters began September 2020, with construction expected to continue through spring 2022, barring delays due to inclement weather or other unforeseen factors.

Who is paying for the new JEA Headquarters?

The costs to finance and build the new JEA Headquarters will be paid for by Ryan Companies through a secured construction loan from one of its preferred lenders with a community presence in Downtown Jacksonville.

  • As the developer, Ryan Companies assumes all financial risk, including responsibility for budget and schedule overruns.
  • JEA will lease the building from Ryan Companies after completion as an operating expense.
What participation goals has Ryan Companies committed to for the project?

Ryan is committed to ensuring that Jacksonville’s Small and Emerging Businesses (JSEB), as well as women-, minority-, and/or disadvantage-certified businesses (W/M/DBE) play a meaningful role in the JEA Headquarters project and has set a goal of achieving 20 percent JSEB/W/M/DBE of eligible spend to available trades for this project.

How can my company bid on work for the new JEA Headquarters?

Contractors interested in working on the new JEA Headquarters project should visit the Subcontracting Opportunities page of this website. There you can request an invitation for prequalification via BuildingConnected.

BuildingConnected is a web-based bid solicitation, subcontractor registration and subcontractor rating program.

Who is the General Contractor on the project?

Ryan Companies is the General Contractor for the JEA Headquarters project.
At Ryan, construction is about more than just bricks & mortar—it’s about creating top-quality, enduring spaces where people can thrive.

How will the new JEA Headquarters benefit JEA customers?

The new JEA Headquarters will include a Customer Experience Center, where customers will be able to pay their bills or discuss their accounts and learn about products and services. The Headquarters will be located in the heart of Downtown Jacksonville, one block east of the Duval County Courthouse and a short distance from JTA’s Jacksonville Regional Transportation Center, a hub connecting customers to various mass transit options throughout our community.

Will the new JEA Headquarters be LEED-certified or otherwise built to be environmentally sustainable?

The Headquarters building is being planned for a LEED gold certification. Actual certification will be determined later in the project.

What will happen to JEA’s current Headquarters site at 21 West Church Street once JEA has moved to the new Headquarters building?

JEA will market the existing properties for sale and possible redevelopment.

Will the new JEA Headquarters be constructed to withstand a powerful hurricane or other dangerous storms that could impact our community?

The new Headquarters building is not being planned for Category 5 hurricane rating but will be constructed with redundancy measures. JEA is planning construction of a smaller facility nearby that will be hardened to withstand severe storm impacts.

Will JEA buy the land for the new Headquarters building? Will it buy or lease the building?

Ryan Companies purchased the land from the City of Jacksonville. JEA will lease the completed building from Ryan.

Will any environmental site remediation be necessary to prepare the land under which the new Headquarters will be built?

Yes. Ryan Companies is coordinating with the City of Jacksonville and the Florida Department of Environmental Protection (FDEP) to assess and conduct any site remediation required by FDEP.

Aside from its current Downtown campus, will any existing JEA facilities be impacted or closed as a result of the new Headquarters construction?

At this time, there are no known facilities that will be impacted as a result of the construction.

Contact Us:
Phone: 813-204-5000

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